Ref#: R-95728

Job Responsibilities Customer Service:

This role is primarily responsible for assisting customer operations.  This role works with both external customers and internal including Sales, Operations, Product Supply, Research and Development, Logistics, and Finance Assist in the complete Order to Bill Process for customer orders from receipt to invoice generation, including order entry and confirmation to ensure accurate and timely pricing, terms and invoicing Provide superior Customer Service every day by building strong business relationships with internal and external customers Act as a support and resource for Sales, Marketing, Master Data, Quality, Operations and our the Customers This role is best for someone who has excellent skills in time management, communication, research, organization, attention to detail and computer skills Ensure ongoing adherence to all policies, procedures, and processes so that the results will satisfy any audit review

Skills/Qualifications:

• High School degree
• Experience with international shipping and trade and compliance a plus
• Competencies include strong written and oral communication skills, problem solving, and innovation.
• Technical proficiencies in Microsoft Office (Word, Excel, Outlook)
• Demonstrates ownership of projects and supports culture of meritocracy
• Ability to handle multiple tasks and priorities, meet established deadlines and excel in a team environment. 
• Good English speaking and writing capabilities
• Organization: set and comply with milestones and deadlines
• Communication: clear, concise and organized writing and speaking skills
• Familiarity with Microsoft Dynamics 365 or equivalent experience with ERP systems a plus
• Able to work independently, acting with sense of urgency and as an owner

Benefits:

The starting hourly wage for this role is $25/hr

CA sick days

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social – Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training
• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location: Stockton, CA Factory

Applications

Please click here to learn more and to apply online.

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.